Terms and Conditions – icelandonlinecasino.is
Effective Date: 25/05/2026| Support: [email protected]
Introduction
Welcome to icelandonlinecasino.is. By creating an account or placing a bet on this site, you agree to these Terms and Conditions. Please read them carefully — they explain your rights, your responsibilities, and how we manage your account. If anything is unclear, contact [email protected] before playing.
1. Who Can Play
1.1 To register, you must meet all of the following:
- 1.1.1 You are at least 18 years old, or the minimum legal gambling age in your country, whichever is higher.
- 1.1.2 Online gambling is legal in your jurisdiction — it is your responsibility to check this.
- 1.1.3 You are not on a self-exclusion list or national gambling-restriction register.
- 1.1.4 You are not a resident of a country where online casinos are prohibited.
1.2 By ticking the acceptance box at registration, you confirm that all of the above apply to you. If your circumstances change after registering, stop playing and contact [email protected].
2. Creating Your Account
2.1 You may open one account only. If we find duplicate accounts — same name, address, IP, or payment method — we will close the extras. Winnings from duplicate accounts may be forfeited.
2.2 All registration details must be accurate and current, including your full name, date of birth, address, and contact information.
2.3 Keep your login credentials secure. We are not responsible for losses resulting from unauthorised access caused by you sharing or losing your password.
3. Identity Verification
3.1 KYC (Know Your Customer) is a standard check we run to confirm who you are before processing withdrawals or whenever we have reasonable grounds.
3.2 We may ask for a government-issued photo ID, proof of address, and confirmation of your payment method.
3.3 Submit documents within 30 days of our request. If you do not, your account may be suspended and withdrawals placed on hold until verification is complete.
4. Depositing Funds
4.1 Deposits must come from a payment method that belongs exclusively to you. We do not accept deposits from third parties under any circumstances.
4.2 Deposit limits vary by payment method and are shown in the cashier. We are not responsible for fees or delays caused by your bank or payment provider.
5. Bonuses and Wagering
5.1 We offer bonuses, free spins, and promotions from time to time. Each one has specific terms displayed at the time of the offer.
5.2 Unless stated otherwise, a wagering requirement of 35x the bonus amount applies before any related winnings can be withdrawn.
5.3 Bonuses expire on the date shown. Any unwagered bonus balance is removed automatically when the deadline passes.
5.4 A maximum bet limit applies while a bonus is active. Exceeding this limit cancels the bonus and may void associated winnings.
5.5 We reserve the right to cancel a promotion if we detect abuse or exploitation of its conditions.
6. Responsible Gambling
6.1 Gambling should be enjoyable. If it stops feeling that way, use the responsible gambling tools in your account settings: deposit limits, session reminders, and self-exclusion.
6.2 Self-exclusion blocks your access to the platform for a period you choose. It cannot be reversed until that period ends.
7. Withdrawals
7.1 Your account must be fully verified before a withdrawal is processed. Requests from unverified accounts are placed on hold.
7.2 We process withdrawals within 3 to 5 business days. Additional documentation may be requested if there are concerns about fraud or money laundering.
7.3 Funds are returned to the payment method used for your deposit, up to the amount deposited. Winnings above that may be paid via an alternative approved method.
8. Prohibited Actions
8.1 The following are not allowed and may lead to account closure and forfeiture of funds:
- 8.1.1 Using bots, scripts, or automation tools to play or bet.
- 8.1.2 Colluding with other players to gain an unfair advantage.
- 8.1.3 Filing a chargeback — reversing a payment made to fund your account.
- 8.1.4 Exploiting software errors or game glitches intentionally.
- 8.1.5 Providing false information during registration or verification.
9. Intellectual Property
9.1 All content on icelandonlinecasino.is — software, graphics, logos, and games — belongs to us or our licensed suppliers. The site may be used for personal entertainment only. Copying, modifying, or redistributing our content without written permission is not allowed.
10. Our Liability
10.1 The platform is provided as is. We aim for smooth, uninterrupted service but cannot always guarantee it.
10.2 Our total liability to you will not exceed the deposits you made in the 12 months before any claim. We are not liable for indirect losses such as lost profits.
11. Changes to These Terms
11.1 We may update these Terms at any time. For significant changes, we will notify you by email or on-site notice. Using icelandonlinecasino.is after an update takes effect means you accept the revised Terms.
12. Disputes
12.1 If you have a complaint, email [email protected]. We will respond within 48 hours and resolve the matter within 14 business days where possible.
12.2 Unresolved complaints may be referred to the dispute resolution body appointed by the licensing authority.
12.3 These Terms are governed by the laws.
13. Closing Your Account
13.1 You can close your account at any time by contacting [email protected]. Any real-money balance will be refunded after identity verification and confirmation that no bonus obligations remain.
13.2 We may suspend or close your account for a breach of these Terms, legal requirements, or inactivity exceeding 12 consecutive months.