Terms and Conditions – icelandcasinoonline.is

Last Updated: 25.05.2026 | Contact: [email protected]

GENERAL

Eligibility and Acceptance

By accessing or using icelandcasinoonline.is (the "Platform"), you confirm that you are at least 18 years of age (or the legal gambling age in your country, whichever is higher), that online gambling is lawful in your jurisdiction, and that you are not registered on any national self-exclusion register. PLAYERS FROM PROHIBITED TERRITORIES ARE STRICTLY BARRED FROM REGISTERING OR PLAYING.

These Terms constitute a binding legal agreement between you ("Player") and icelandcasinoonline.is ("Operator"). Continued use of the Platform after any modification constitutes acceptance of the revised Terms. If you disagree, you must cease use and contact [email protected] to request account closure.

Account Creation and Verification

You may hold only one account per person, household, IP address, and payment method. Duplicate accounts will be closed without notice and balances forfeited. You must provide accurate, current, and complete registration details and promptly notify the Operator of any changes.

The Operator applies Know Your Customer (KYC) procedures in line with licensing requirements. Acceptable documents include a government-issued photo ID, proof of address, and confirmation of your payment method. FAILURE TO COMPLETE VERIFICATION WITHIN 30 DAYS OF REQUEST WILL RESULT IN ACCOUNT SUSPENSION AND WITHHOLDING OF PENDING WITHDRAWALS until full compliance is achieved.

Modification Rights

The Operator may amend these Terms at any time. Material changes will be communicated via the Platform or your registered email with reasonable advance notice. Continued use following the effective date of any amendment constitutes binding acceptance of the revised Terms.

FINANCIAL

Deposits

All deposits must originate from payment methods registered solely in your name. Third-party deposits are not accepted under any circumstances, and any such payments will be returned immediately. Minimum and maximum deposit limits are displayed at the cashier and may vary by payment method. The Operator accepts no liability for delays caused by third-party processors. Any currency conversion charges applied by your bank remain your sole responsibility.

Withdrawals

Withdrawal requests are processed within 3–5 business days, subject to completed KYC verification and compliance with any applicable bonus wagering requirements. Funds are returned to the same payment method used for deposit up to the deposited amount; excess winnings may be disbursed via alternative approved methods at Operator discretion.

The Operator may conduct fraud and AML (Anti-Money Laundering) checks before releasing any withdrawal. WITHDRAWALS WILL BE SUSPENDED PENDING INVESTIGATION WHERE SUSPICIOUS ACTIVITY IS DETECTED. Accounts that have not completed identity verification are not eligible to withdraw funds.

Bonus and Wagering Conditions

All bonuses, free spins, and promotional credits are subject to the wagering requirements stated at the time of the offer. Unless otherwise specified, the standard wagering requirement is 35x the bonus amount, to be completed before the stated expiry date; unused bonuses are forfeited automatically.

Maximum bet limits apply while any bonus is active. Bets exceeding the stated maximum during an active bonus will result in immediate bonus forfeiture and may void associated winnings. The Operator reserves the right to withdraw, modify, or cancel any promotion where abuse is suspected.

GAMEPLAY

Prohibited Conduct

The following actions are strictly prohibited and will result in account closure, balance forfeiture, and potential regulatory reporting:

Using automated software, bots, or scripts to access or interact with the Platform
Collusion with other players or Operator staff to gain unfair advantage
Initiating chargebacks or payment reversals on deposits made to your account
Exploiting software bugs or technical errors to accumulate winnings
Providing false identity or payment information during registration or verification
Accessing the Platform from any restricted or prohibited jurisdiction

ACCOUNTS FLAGGED FOR BONUS ABUSE, ARBITRAGE BETTING, OR COORDINATED PLAY MAY HAVE WINNINGS VOIDED WITHOUT PRIOR NOTICE.

Intellectual Property

All Platform content — including software, trademarks, logos, game assets, and text — is the exclusive property of icelandcasinoonline.is or its licensed suppliers, protected under applicable intellectual property law. Players are granted a limited, personal, non-transferable licence for non-commercial use only. Reproduction, redistribution, scraping, or reverse-engineering of any Platform content is strictly prohibited and may result in legal proceedings.

LEGAL

Limitation of Liability

THE OPERATOR'S TOTAL LIABILITY TO ANY PLAYER SHALL NOT EXCEED THE TOTAL DEPOSITS MADE BY THAT PLAYER IN THE 12 MONTHS PRECEDING THE CLAIM. The Platform is provided "as-is" without warranty of uninterrupted or error-free service. The Operator accepts no liability for losses caused by technical failures, connectivity issues, or third-party software errors.

The Operator is not liable for indirect, incidental, consequential, or punitive damages, including loss of profits or data. Where applicable law prohibits certain exclusions, those exclusions apply to the maximum extent permitted.

Dispute Resolution

To raise a dispute, submit a written complaint to [email protected] The Operator will acknowledge receipt within 48 hours and resolve the matter within 14 business days. Unresolved complaints may be escalated to the independent dispute resolution body designated by the licensing authority at no cost to you.

These Terms are governed by the laws. Proceedings not resolved through the above mechanism are subject to the exclusive jurisdiction of the courts.

Termination Conditions

The Operator may suspend or permanently close any account for breach of these Terms, suspected fraud, regulatory requirements, or inactivity exceeding 12 consecutive months. Players may close their account at any time by contacting [email protected]; real-money balances will be refunded subject to identity verification and the absence of outstanding bonus obligations.

SELF-EXCLUSION REQUESTS ARE IRREVOCABLE FOR THE SELECTED DURATION AND PROCESSED WITHIN 24 HOURS OF WRITTEN CONFIRMATION. Responsible gambling tools — including deposit limits, session timers, and reality checks — are available at all times in your account settings.